They used to have a category for help and support on the main page, but it's not there anymore. However, you can E-mail support@fanfiction.net and they might be able to point you in the right direction.
It can take a while. I started the Comic Party category and it was a week or two before they enabled the category.
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It can take a while. I started the Comic Party category and it was a week or two before they enabled the category.
Good luck!