Geass R1 DVD problems

[gokumew2.livejournal.com]

I'm reading about the North American Geass DVDs on AOD and it sounds like many discs have playback problems. You can read here for more info. Mine hasn't shipped yet but hopefully when it does it'll be from a good batch. =.x

And since I'm posting here anyway, a lil update on the Geass project thingy. For all of you who sent me money, could you please PM me with your name (or nickname, though real name is probably best) and country so I can write it down when I send everything? Also, I received a letter for Fukuyama yesterday from someone in Johnson City, TN. Um, please tell me who you are on LJ? .^^; (And thanks for the crane!)

With the DVD glitches, it might mean a delay in sending the stuff so you guys just might have more time to send in your letters and stuff. .^^


EDIT: Thanks to cayterror, we have a response from Bandai:

After reading about the issue in the forums we have checked several copies from the batch which played fine. It should not be a widespread issue. However, most of the product have been shipped so we won't exactly know until the release date. If you are having doubts I would recommend waiting a couple days after the release date. We'll send out a press release if we find any major problems.

Regards,

support@bandai-ent.com

So I guess either it's just a bad batch or Bandai is playing ignorant. We'll find out soon enough.

Comments

[fujiappletan.livejournal.com]

Yeaah my 2nd DVD has glitches and then my manga had a printing problem where 16 pages were the same as 16 before it. >>

&I apologise for never sending the letters and stuff to you for the project, I don't think I will make it. >>

[gokumew2.livejournal.com]

DVD glitches okay, but WTF @ manga. .o_O;;;;;

Awww. If you're in the U.S., I think you'd make it if you sent it today or maybe even on Monday. I won't be sending on the 5th and by the looks of things, it'll be delayed because I also have to check the discs and everything. *sigh* I hope they get this cleared up soon.

[saverellawish.livejournal.com]

Well thats.... not cool. I've been on pins and needles waiting for this release. I was so excited for it. I guess I'm glad I didn't preorder yet. But man, that sucks.

And supposedly there are printing problems with the manga? O_o Thats.... not cool at all....

[gokumew2.livejournal.com]

Yeah, this is pretty bad considering it's a highly anticipated release. =.\

[saverellawish.livejournal.com]

I'm afraid to even buy the boxset the day it comes out, though I really want the Limited Edition. I guess I'll just have to wait and see.

[eurohybrid62.livejournal.com]

Oy... not again...

I'm glad I withheld my purchase until after the release date, and I'm going to hold off a bit more now because of this... I'll check out the manga at the bookstore to see if there are any problems...

[dragonlover58.livejournal.com]

I preordered mine from TRSI a month ago when they had a sale, so I don't want to cancel since I got a good deal. I had also ordered the Haruhi boxset at the same time, but since that is backordered, they haven't shipped mine yet. I'll wait and hope that by the time my ships, it'll be a from a good batch. If not, I've worked with the store's customer service before and they've always been very helpful. *want my shiny dvds!*

[gokumew2.livejournal.com]

Yeah, TRSI has some of the best customer service out there. For now at least, they're just referring customers who have problems with their DVDs over to Bandai customer support though. I hope Bandai makes some kind of announcement regarding this soon.

[dragonlover58.livejournal.com]

I assume they'll wait till the actual street date, which is Tuesday.

[gokumew2.livejournal.com]

I'm guessing so to since people technically aren't supposed to have it yet. Let's hope for the best!

[thrumugnyr.livejournal.com]

Oh no PLEASE not. I can only watch my DVDs on my PC...=_= *sob*
This, and since I live in Switzerland, an exchange for new DVDs would be very annoying...*begs that it's ok*

[gokumew2.livejournal.com]

Eeks, that would be a problem. I don't think Bandai will allow exchanges if you're not in the U.S. or Canada. =.\ I really hope you're lucky and get a good copy so you don't have to deal with the hassle of exchanging.

[thrumugnyr.livejournal.com]

Well, if you only need to send in the Discs (and not the whole box, which would be far too expensive), I could send them to my friend in the US who could foreward them to Bandai etc. But as I said - it would be very annoying, no?^^'

Still I hope they will play fine on my Player ;_; But reading through the post in the linked forum...everyone has problems with at least one disc...

[gokumew2.livejournal.com]

Yeah. Where did you buy from? You might be able to send it back to where you bought and they'll take care of the exchange for you.

[thrumugnyr.livejournal.com]

Amazon.com ;_; I don't know if I can send send back to them? (I never had such problems before so I never really looked into it *cough*) If so, I'm sure I would have to send in the whole box...I don't know if I'm able to XD It's such a pretty box after all *laughs*

[gokumew2.livejournal.com]

Ah. Amazon usually has good customer service and I know they accept returns for defective items so I think you should be okay. You can try contacting them now about how a lot of people have been getting DVDs with glitches and see if they will try to do something on their end before shipping.

But with Amazon you might have to return the entire item and not just the disc.

[thrumugnyr.livejournal.com]

Oh that's good to hear!
Sadly my DVD is already shipped but at least, thanks to you, I'm now mentally prepared for what's to come XD
I would've been devastated if I got the set and wouldn't have been able to play it. Now, I will be surprised IF it plays *laughs* But with Amazon or my US friend, I bet I can solve the issue (if there will be one).
Thanks! ^-^

[gokumew2.livejournal.com]

Oh it shipped already? Well, guess you'll find out in a few days if they play or not. Good luck!! (And don't forget to check EVERYTHING. Just because one episode plays does not mean every episode does.)

[thrumugnyr.livejournal.com]

Yes I read that too. But I planned to watch the whole thing anyway. (And I'll check Toward the Terra as well, it's Bandai too after all ¬_¬)

Geez, this makes me wonder...is it really that difficult to produce working DVDs? If the DVD market was new I would be a bit more understanding, but DVDs have been produced for like 10 years and more now and they still have such huge issues. Tsk! :D

[gokumew2.livejournal.com]

Haven't heard about anything wrong with Terra he. (Awesome series btw!)

Well, it's not Bandai's fault per say. It's their replicators'. Though yeah, Bandai's been having too many of these problems and it would probably be best for them to switch but *shrug*. Not our choice, right?

[thrumugnyr.livejournal.com]

(Oh yes it is! I love that series. Good that there seems nothing wrong with it ^^).

True. *points fingers to replicators now* Well, at least if they work the whole problem out quickly I think it's alright. But I guess I wont do pre-orders anymore and wait about a week after the release before I buy it to stay safe XD

[gokumew2.livejournal.com]

Haha, right? And just my luck, this is one of the very few times I'm actually buying a series. .^^;;;

[sugar-dustbunny.livejournal.com]

I was really eager to order this...especially the LE boxset (is it really limited edition in every sense and word?). Now I don't know whether to wait or not--especially since I'm sure the price for this will go back up once it's released.

[gokumew2.livejournal.com]

Word is the box that holds the DVDs is *really* nice. If you order during a Bandai studio sale from TRSI or something, you can get it for a really good price.

[sugar-dustbunny.livejournal.com]

It definitely looks good, from what I've seen. Unfortunately, I missed the sale that they had going on just before. I don't buy things much--especially online, but hopefully, they'll still have it when they have another sale going on.

[gokumew2.livejournal.com]

If you're not in a hurry then it might be best to wait til official word is out by Bandai.

[gokumew2.livejournal.com]

If you get a reply back, please let me know so I can add the info to the post, ne!

Re: Reply

[gokumew2.livejournal.com]

Either it's just a problem with the first batch or Bandai is playing ignorant. .^^; We'll find out soon enough. Thank you! I'll add this to the post.

Re: Reply

[dark-alone.livejournal.com]

i'm hoping it's not all of them. ^^'